Social Engineering Fraud Insurance
Coverage that may help when an employee is deceived into sending money, changing banking instructions, or releasing information to a fake vendor, customer, or executive.
- Veteran-Owned
- Florida Experts
- Real Agents
- Coverage Review
- Veteran-OwnedIndependent agency
- 100+ Years CombinedCommercial expertise
- Florida-ResidentDeLand, FL office
- 24-Hour COIsMost certificates same business day
What social engineering fraud is
Social engineering fraud is the manipulation of a person rather than a system. The attacker builds trust — often by referencing real invoices, names, or projects — and then asks for a transfer, a change of banking details, or sensitive records.
Because the employee authorizes the payment, some standard crime and cyber forms exclude or limit it unless a specific social engineering endorsement is added.
How coverage may respond
- Fake vendor
A supposed supplier requests payment to a new account.
- Fake executive
A “manager” pressures staff for an urgent, confidential transfer.
- Fake customer
A buyer redirects a refund or overpayment to a fraudulent account.
- Information theft
Staff are deceived into releasing W-2s, banking, or login details.
Read the wording, not just the price
Social engineering coverage is commonly sublimited and may require documented verification steps before a claim is paid. Voluntary payments outside those procedures may not be covered. Whether a specific loss is covered depends on the policy wording, endorsements, sublimits, exclusions, and any verification procedures the carrier requires. First Commercial reviews those terms with you before a loss happens.
How First Commercial helps
Coverage reviewed before the loss — not after
We compare the wording, endorsements, sublimits, and exclusions that decide whether a loss like this is covered, and we look at how your business approves payments, pays vendors, and stores data. Veteran-owned, Florida-focused, and real agents answer the phone — so you understand what you are actually buying before you need it.
Talk to an agent about cyber and fraud exposure
We compare coverage, exclusions, sublimits, and fraud endorsements — not just price.
Common claim examples
- An employee follows “updated” wire instructions from a fraudulent vendor email.
- A caller impersonating IT support talks a worker into resetting access.
- A spoofed executive convinces payroll to redirect a direct deposit.
- A fake customer triggers a refund to a card or account they control.